General Conditions of Sale: women's store 101idees

We invite you to carefully read our general conditions of sale before creating a customer account on this website and even when placing an order.

We remind you that it is mandatory to accept these general conditions of sale before creating a customer account on this website, if you do not agree with them, you will have to leave this website.

We are hereinafter designated by the terms: we / our / our / 101 idees fashion / women's store 101idees.

All users of this website are hereinafter referred to by the terms: customer / your(s), your(s)

/ yours.

1. HIRING PROCEDURE

1.1. Eligibility to buy

To place an order through the website, the Customer must be 18 years of age or older and be the final consumer. Minors are expressly excluded.

1.2. How to Place an Order

To place an order through the website of 101 idees fashion, the following steps must be followed:

- Choose the products you want and add them to the "Shopping cart".

- Continue to payment box

- Insert the necessary information about delivery and billing.

- Choose a payment method and click on "Submit order". By activating the "Submit Order" button on the order form, the Customer fully and unreservedly accepts all the Terms and Conditions of Sale as indicated on the website at the time of purchase.

- Make the payment.

If payment is authorized, the Customer will receive confirmation that the order has been placed. Except for the circumstances described in Sections 1.3 and 1.4 below, this confirmation constitutes acceptance by 101 idees fashion of the Customer's order and creates a binding agreement between the Customer and 101 idees fashion.

It is recommended that the Customer print and/or keep a copy of the Terms and Conditions of Sale when placing the order.

A copy of the acknowledgment of receipt will be sent to the Customer's email address. It is recommended to print and keep a copy for possible future reference.

A 101 idees fashion may change the Terms and Conditions of Sale at any time, without prior notice to the Customer. However, the 101 idees fashion will announce those changes on the website. Furthermore, as soon as the Customer has received confirmation of receipt of the order from 101 idees fashion, the Terms and Conditions of Sale applicable to that order will not be changed.

1.3. Product availability

The completion of an order placed through the website is subject to the availability of the garments. A 101 idees fashion makes every effort to ensure that all items of clothing for sale are in stock.

If the ordered product is not available or if it is not in stock, the Customer will be informed by e-mail and the amount paid will be refunded within 2 days of payment.

1.4. right of 101 idees fashion to cancel or not accept an order

A 101 idees fashion reserves the right to reject orders, as well as cancel or not accept a confirmed order for the following reasons, among others:

There was a technical or pricing error on the website at the time the order was placed. Please try later.

The requested product is not available.

The billing information provided by the customer was incorrect or unverified.

Security systems indicate that the order is abnormal or may be fraudulent.

There is reason to believe that the Customer is under the age of 18.

After 2 attempts, the 101 idees fashion unable to deliver the order to the indicated address.

If an order is canceled for any of the above reasons, the 101 idees fashion refund (if applicable) the amount of the order. Except under certain circumstances, delivery charges are never refunded.

1.5. data verification

Before processing an order placed by the Customer, the 101 idees fashion can verify Customer data. This may mean checking the Customer's address and solvency, and whether he is involved in any type of fraud. With regard to possible fraud, the 101 idees fashion you can use a partially automatic check of all purchases to filter out those that you consider abnormal or suspicious and those that are suspected of fraud. Orders suspected of fraud will be investigated and the Customer may be reported to the competent authorities and may be prosecuted.

2. PRICE AND PAYMENT

2.1. prices and currency

The prices and offers shown on the website include Value Added Tax ("VAT") and are valid only for orders placed online through the website. These prices and offers may not match those available in other stores. 101 idees fashion all around the world.

The prices to be paid by the customer are our sale price and the crossed-out price is: the normal price, or the price recommended by the brand, or the average price of the product sold by other stores. Please note that our price (price paid by the customer) is not a promotional price or a sale price.

Prices are indicated in Euros. If the Customer changes the country of delivery when browsing the website, prices may from that moment be displayed in a different currency.

A 101 idees fashion advises that changing the delivery country may have an impact on the price due to the exchange rate or specific prices for that country.

2.2. Payment method

To pay for the order, the Customer has several payment methods available, PayPal, debit and credit cards.

2.3. price changes

Prices shown on the website are subject to change. the web 101 idees fashion reserves the right to change prices without prior notice. However, as soon as the customer receives confirmation of the order from 101 idees fashion, the price payable for that order will not change.

The web 101 idees fashion informs that despite the careful updates carried out on the website, the prices indicated may contain errors. Any prices shown in error will be corrected as soon as possible and will not be binding on the web. 101 idees fashion.

2.4. Value-added tax

In order to comply with current distance sales regulations with taxes, it will be assumed that deliveries will take place in the Member State indicated in the delivery address.

Therefore, any purchase made on the website will be subject to taxes. The tax will be charged at the legal rate in force in the Member State where the goods of a given order must be delivered.

Customers residing in tax-free territories: in accordance with the VAT policy of 101 idees fashion, customers will be charged taxes in these areas who make purchases on the website when placing an order.

3. DELIVERY

3.1. Delivery: When and Where

Deliveries are made from Monday to Friday. No deliveries are made on weekends or public holidays. Orders can only be delivered to private homes or offices/shops.

Deliveries are made during normal working hours. Therefore, to facilitate delivery, Customers are asked to indicate their work address or any other address where someone may be available to receive the package.

3.2. Deadline

Orders are typically delivered within 1-12 business days. The delivery schedule is normally adhered to, and although the company 101 idees fashion cannot guarantee punctuality, all orders are delivered no later than 30 days after the date of confirmation of receipt of the order. As soon as the order is shipped, the Customer receives an email notification with the carrier's data, so that the Customer can track the package.

3.3. check at reception

The Customer must check the condition of the package upon delivery. If the packaging is damaged, the Customer must not accept the delivery. The amount payable for the purchase and delivery costs will be refunded to the Customer as soon as the warehouse has processed the return of the products. A 101 idees fashion informs that it is necessary to verify the delivery within a reasonable time after receipt. In the event that no notification of rejection of the products is received within 15 days after delivery, the 101 idees fashion shall consider that the Customer has accepted the delivery. This does not affect the Customer's right to return or exchange any order.

3.4. collect order

The recipient has the obligation to collect the order, he can never abandon it.

Orders not collected or rejected by customers without reason or notice are not our responsibility.

Orders that are abandoned and not collected by the customer have a cost of 30 euros which will be borne by the customer.

If the customer no longer wants the order, he must collect the package and return it, never abandon the package.

3.5. delivery expenses

Delivery charges apply to each order. The exact expenses for each delivery depend on the country of destination. Customs duties and other taxes are paid by the customer.

4. RETURNS AND REFUNDS

4.1. Deadline for Return and Acceptance

You have 15 days to exercise your right of contractual termination, counting from the date of receipt of your purchase.

It is mandatory to open a return request in your customer account.

If the customer takes the initiative to return a product without our authorization, the package will not be accepted and the customer will bear the costs involved in recovering the products.

The complete address for returns is provided after placing the return order, the country being Portugal.

4.2. How to make a Return

In the purchase details, in your customer account, you have the option to select the products to be returned.

4.3. Transport costs related to the return

The customer will bear the shipping costs for the return, except for defective products.

5. VALIDITY OF THE OFFER ("PROMOTION SALES")

Promotional offers displayed on the website to increase sales of certain products are only valid for as long as they appear on the website, unless otherwise specified therein.

6. LIABILITY

1. These Terms and Conditions of Sale define the full extent of the obligations and responsibilities of 101 idees fashion regarding the supply of products. There are no warranties, conditions or other terms that are binding on 101 idees fashion, except as expressly stated in these Terms and Conditions of Sale.

2. Subject to clause 4, the maximum aggregate liability of one party to the other on any type of claim or in connection with these Terms and Conditions of Sale, whether in terms of contract, warranty, condition, tort, strict liability, law or otherwise, WILL BE LIMITED TO THE AMOUNT PAID TO 101 idees fashion FOR THE PRODUCT IN QUESTION.

3. Subject to clause 4, WHETHER DUE TO BREACH OF CONTRACT, WARRANTY, CONDITION, TORT, STRICT LIABILITY, LAW OR OTHERWISE, NEITHER PARTY SHALL UNDER NO CIRCUMSTANCES BE LIABLE TO THE OTHER FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL OR INDIRECT.

4. Nothing contained in these Terms and Conditions of Sale will limit or exclude the liability of 101 idees fashion for (i) death or personal injury caused by the negligence of 101 idees fashion, (ii) fraud, (iii) any breach of obligations implied by applicable mandatory national law or (iv) any liability that cannot be excluded by law.

7. PERSONAL DATA PROTECTION

Customers are informed that their personal data will be included in files owned by 101 idees fashion for commercial purposes, customer relationship management, advertising and commercial prospecting, including sending (by post, email or other electronic means) commercial messages relating to products, services, offers, promotions and group news 101 idees fashion.

For purposes directly related to order processing, the Customer's personal data may be transmitted to our service providers, who may be located outside the European Economic Area (EEA), including countries that do not have a comparable level of data protection . the web 101 idees fashion and any third parties to whom the 101 idees fashion transmit personal data will implement and maintain technical and organizational security measures, which are appropriate and sufficient to prevent the processing of personal data in breach of: (a) these Terms and Conditions of Sale or applicable data protection laws; and (b) any accidental loss, destruction or damage to personal data.

The Customer can exercise the rights of access, rectification or objection to the use of his personal data through a written request or electronic message sent to the website.101 idees fashion

8. APPLICABLE LAW and OWNERSHIP

Applicable law and forum

These general conditions of sale and the purchase and sale contract are governed by the Law Portugal.

In the event of a dispute, and without prejudice to the Parties undertaking to seek an amicable solution before any legal action, consumers may use the European Online Dispute Resolution Platform available at http://ec.europa.eu/consumers /odr, or the following Alternative Dispute Resolution Entities: can be consulted on the Consumer Portal at www.consumidor.pt

9. CUSTOMER ACCOUNT

To buy at 101 idees fashion it is mandatory to register, where you have to provide us with some personal data, such as name, email.

The web 101 idees fashion has the right to refuse the customer's registration and, in case of refusal, to delete his personal data from the database.

Updated on: March 18, 2022